Shipping Countries & Time

We can ship parcels to the USA, Canada, UK, Mexico, Australia, New Zealand, Japan, Indonesia, all European countries such as Germany and France, as well as Brazil, Chile, and Argentina. Delivery time is generally 7-20 days.

Shipping Methods

All of our packages are shipped out via USPS, UPS, DHL or Fedex. We offer a variety of shipping speeds through these carriers. Tracking labels are sent out via email once the package is picked up by the shipping carrier. You will not receive a tracking number email until your package has been processed, packaged, and labeled for pick up by the postal service. You can track the status of your order here.

Operation Time

Every order placed before 3PM CST on a weekday will ship the same day. Otherwise, we will arrange your shipment on the following business day. We do not ship on weekend.

Please note that customized products require 2-7 days to process.

Lost Packages

In almost every situation the package will show up within the 20 days waiting period. If your packages are lost, We will refund the order in 7 days once the claim from carrier is filed and approved.

We don’t take responsibility for the customer’s mistake. Included but not limited to the buyer provided a wrong shipping address and we have shipped.

Items Broken in Shipping

All packages that are broken in shipping will be replaced with the same piece or an equivalent piece. Broken packages must be photographed and documented before a new package will be sent out.

Any Questions?

Still have questions? Contact us here.